The landscape of healthcare is continually evolving, with Ambulatory Surgical Centers (ASCs) emerging as efficient alternatives to traditional hospital settings, particularly for orthopaedics. However, success in transitioning procedures to an ASC requires careful planning and adherence to best practices. Whether you’re considering partnering with an existing ASC or starting your own, here are key considerations to ensure operational efficiency and patient satisfaction.
Select Patients Carefully
One of the fundamental principles of ASC operations is the careful selection of patients. Not every individual is a suitable candidate for surgery in this outpatient setting. Factors such as age, medical history, and comorbidities play a crucial role in determining whether a patient should undergo surgery in an ASC or a hospital. Seeking medical clearance from specialists, such as cardiologists or pulmonologists, provides a comprehensive evaluation of a patient’s readiness for outpatient surgery.
Offer Virtual Care Options
In the era of digital healthcare, integrating virtual care options into ASC services is paramount. Telehealth alternatives for pre and postoperative care, including patient education and physical therapy, can significantly reduce patients’ length of stay. By providing convenient and remote access to healthcare services, ASCs enhance patient experience and improve overall efficiency.
Optimize Facility Design for Efficiency
Efficiency is a cornerstone of ASC design, encompassing both physical layout and operational workflow. Going beyond the minimum design requirements ensures smooth operations and optimal resource utilization. Here are key considerations for facility design:
- Physician and Staff Input: Collaborating with physicians and staff during the design phase is critical. Understanding the unique needs and preferences of each team member allows for tailored solutions that enhance workflow and efficiency.
- Ideal Flow and Layout: Efficient flow from pre-op treatment to recovery is essential for maximizing patient throughput. Strategic placement of business office staff near patient check-in and scheduling areas streamlines administrative processes, particularly during peak times.
- Equipment Room Design: Narrow, long equipment rooms with access from both sides facilitate easy access for staff, minimizing delays in surgical procedures. Adequate space for sterilization and cleaning protocols is crucial for maintaining a sterile environment and preventing infection concerns.
- Staff Wellbeing: Thoughtful planning of staff and physician break areas outside clinical zones is essential. Incorporating elements such as natural light and access to nature has been shown to reduce stress levels and improve overall morale. Providing appropriate lighting levels for tasks enhances staff accuracy and effectiveness during long shifts.
- Plan for Future Expansion: The evolving nature of ASCs necessitates planning for future growth and diversification. Designing facilities that support flexible expansion and efficient service delivery ensures sustainability and adaptability to emerging healthcare trends.
Partnering with or starting an Ambulatory Surgical Center requires a comprehensive approach that encompasses patient selection, integration of virtual care options, and meticulous facility design. By following best practices, ASCs can achieve operational excellence, deliver high-quality care, and enhance the overall patient experience in an outpatient setting.
Sources:
How to Design Efficient Ambulatory Surgery Centers
Top 7 Design Guidelines for Ambulatory Surgery Centers
